Return Policy
At www.pallefkon.gr we want you to be completely happy with your purchase, in the event that something you do not like or does not suit you or was defective or does not correspond to the product of your order, you have the right to request the replacement of the product in another number and/or another color. For the replacement process, the maximum return window is up to 14 calendar days from the date of receipt.
ORDER CANCELLATION
In the event that you wish to cancel your order and the product has not been shipped, you should contact the customer service department on phone 2810 220611 or e-mail <EMAIL>. If your order has been shipped, you can return it with the same courier without return costs (Free).
In case of cash on delivery, our company will deposit the amount of money into an account that you indicate to us.
Product returns are not accepted in: …
Right of Replacement within 14 days
In order for the replacement to take place, the following actions must be taken within <NUMBER> of days:
1. Deliver the product and complete the return form with all the necessary information so that the return of the product can be accepted, but at the same time a possible change in color/number or other item can be made. In the event that replacement is not possible due to unavailability of the requested product, we will contact you to offer you alternatives.
2. The product you are returning must be unused and in its original packaging.
If the product meets the above criteria, you are free to send it back to for a replacement or refund.
If the aforementioned conditions are not met, then the product will be returned to you at your own expense.
CAUTION
For returns from Cyprus and from abroad, the shipping costs are borne by the person making the return.
Please contact customer service for further clarification at <PHONE NUMBER>.